Company Description

LIVE TELCO is a telecom provider specialized in connecting enterprises and telecom operators around the world, especially in Middle East & Africa. We provide wholesale capacity below market prices by engaging in complex multi swaps and balance of trade. We help enterprises connecting rapidly in difficult locations

We also work with Tier 1 operators for large and complex projects and lead complex sales engagements with customers by locking down a scope, a business case, and a transformation strategy until deal closure.

Role Description

This is a full-time remote role for a Telecom Technical Manager with a strong technical and commercial background taking END to END responsibility for :

  1. Pre-sales activities
  2. Post Sales activities
  3. Internal systems setup
  4. Onboard Telecom operators / vendors

1 – Pre-Sales

  • Understand the customer challenges and create a requirement
  • Convert this requirement into a conceptual technical solution
  • Start preparing the technical proposal in partnership with partners, vendors and customer
  • Produce the BOQ, Technical engagement, Operational and customer support
  • Define KPIs, SLAs, Pricing model, deployment plan, migration plan, operational plan and support plan
  • Negotiate directly with the client and supplier the terms and support until deal closure
  • Produce marketing collaterals that can be reused
  • PM deployment

2 – Post Sales

  • Define the post sales engagement model, mainly SLAs, NOC model, interventional models and remain close to the client for any operational issues

3 – Internal Systems setup

  • Implement an open source OSS/BSS – NMS that will allow us to monitor and manage links (MPLS / Internet / VSAT), with reports given to the customer
  • Create a portal that will allow customer to access their metrics and other information (Invoices / CRM)

4 – Onboard Telecom Operators / Vendors

  • Find new operators globally, negotiate last mile price
  • Review contractual, commercial and technical documentation and give feedback
  • Agree on a NOC to NOC arrangement and potentially an NNI
  • Agree on SLAs that will be then standardized across our offering
  • Onboard on the NMS the new supplier


  • Telecom Engineer
  • Strong Telecom Technical expertise and experience with large Telecom operators
  • Strong technical skills : VSAT / MPLS / DIA / SD-WAN / HUB-REMOTE solutions / HYBRID networks / SIP / OPERATOR CONNECT / LORA-WAN / IoT / Cyber Security
  • Experience with NMS and supplier onboarding
  • Knowledge of the main vendors : CISCO / FORTINET / VELO CLOUD / TEAMS / etc.
  • Experience in creating network designs, topologies,
  • knowledge with great Sales and Marketing acumen
  • Strong analytical skills, particularly in data analysis, to generate insights and develop templates and marketing campaigns
  • Experience in providing management consulting and deliver high quality documents
  • Excellent communication skills across different mediums, including face-to-face communication, presentations, and written reports
  • Understanding of finance and financial analysis to support business cases and deal structuring
  • Ability to work collaboratively with cross-functional teams and across different levels in an organization
  • Experience in the telecom or technology industry is required

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329 Queensberry Street North Birmingham, UK